Return & Refunds
1. Eligibility for Returns
- Items can be returned within 30 days of delivery.
- Products must be unused, in original packaging, and in resalable condition.
- Proof of purchase is required for all returns.
2. Non-Returnable Items
- Clearance or final sale items.
- Personalized or custom-made products.
- Items damaged due to misuse or improper handling.
3. Return Process
- Contact our support team with your order details.
- Once your return is approved, we will provide return instructions.
- The customer is responsible for return shipping costs unless the item is defective or incorrect.
4. Refund Process
- Refunds are issued to the original payment method within 5-10 business days after the returned item is received and inspected.
- Shipping fees are non-refundable unless the return is due to an error on our part.
5. Exchanges
- Exchanges are available for defective or incorrect items. Contact us within 7 days of receiving the product to arrange an exchange.